Billing & payments
How does billing work at Flexcar
What's charged at checkout and what's due later?
At checkout, you pay your first month and tax, plus a refundable deposit or a shipping fee if either applies to your order. The $249 annual membership is…
What should I know about fees and fines?
Your monthly rate covers your car, your mileage plan, and your protection plan. Other fees apply only in specific cases, such as extra miles, swaps, cleaning…
Taxes
Your total price includes any state and local taxes that legally apply to your specific pickup location. Depending on where you're picking up, this can…
Failure to pay
If Flexcar does not receive payment for an invoice on the billed date, your account will be considered delinquent. Flexcar will send reminders by email and SMS…
What is ACH? And why should I use it for payments?
ACH, sometimes called direct debit, is an electronic bank-to-bank payment method that uses the Automated Clearing House network. Flexcar members can use ACH to…
How does the refundable deposit work?
Flexcar may charge a refundable deposit with an order. The refundable deposit amount varies based on a variety of factors. After you return the Flexcar…
Billing dates and when you're charged
Your Flexcar billing date is the same calendar day each month as your pickup date. Your monthly payment covers your car, your mileage plan, and your…
How can I pay for my Flexcar?
Flexcar accepts credit cards, debit cards, and ACH bank payments. Prepaid cards are not accepted. You enter your preferred payment method when you sign up, and…
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