How can we help?
Search our help center or browse by category to find answers about Flexcar.
Browse by category
Getting started
Everything you need to know about Flexcar being checking out.
11 articles
Billing & payments
How does billing work at Flexcar
8 articles
Pickup, delivery & returns
Getting your Flexcar, scheduling changes, and returning your car.
4 articles
Flexcar locations
We're hoping to bring Flexcar to a city near you, but here are our current pickup locations.
12 articles
Maintenance & repairs
What's covered, how service works, and what to expect at a hub.
3 articles
Insurance, accidents & roadside
Coverage details, how to report an accident, and 24/7 roadside help.
4 articles
Safe driving program
All customers are enrolled in Flexcar's Safe Driving Program, here are some helpful articles.
3 articles
Managing your account
Everything you need to know to manage your account, plan or membership.
8 articles
Electric vehicle guides
We have EVs in our fleet, here are some special articles for EV drivers.
2 articles
Swaps & mileage plans
Swapping into a different car and how monthly mileage works.
3 articles
Eligibility & approval
Who can drive with Flexcar, credit checks, ID verification, and restrictions.
6 articles
Perks & rewards
Loyalty perks, referral rewards, and Gas Saver discounts.
4 articles
Popular articles
How does Flexcar work?
Flexcar is a third way to have your own car: buy, lease, or flex. You order your car online in minutes, and flexing gives you your own car with insurance…
How can I pay for my Flexcar?
Flexcar accepts credit cards, debit cards, and ACH bank payments. Prepaid cards are not accepted. You enter your preferred payment method when you sign up, and…
How do I swap my car?
Flexcar includes the flexibility to swap out your car as many times as you want - for a swap fee of $199 per swap. But here's the good news, after just 6 weeks…
How does pickup work?
You can pick up your Flexcar at one of our dedicated Flexcar Hubs . Here's what you need to know! Effortless Checkout: During checkout, simply choose your…
Flexcar Loyalty Program
Flexcar is committed to rewarding tenured customers with lasting savings through the Flexcar Loyalty Program and Flexcar Rewards. All Flexcar members are…
Give $50, Get $50 — Flexcar Refer a Friend
Share your unique referral code with friends and family - you'll both earn rewards when they join Flexcar. Share your code. Open the Flexcar app to find your…
Want more answers?
Flex vs. Buy Savings Calculator
Compare the cost of flexing a car with buying one.
Why Flexcar
How flexing a car works and who it's for.
Membership
What's included with your Flexcar membership.
Locations
Find a Flexcar pickup location near you.
Safe Driving Tips
Tips for staying safe on the road.
Blog
News, tips and stories from Flexcar.
