Eligibility & approval
Who can drive with Flexcar, credit checks, ID verification, and restrictions.
How do I know if I'm eligible?
Flexcar determines your eligibility through an identity check and a soft credit check during checkout. You must first choose a car to start the eligibility…
What does ID verification mean?
At Flexcar, we need to verify your ID before you can start using our services. Sometimes, things like blurry pictures, unique license types, or tech issues can…
What are the eligibility requirements?
Age Requirement: You must be at least 21 years old to drive with Flexcar. This applies to all drivers added by the primary account holder. Driver's License…
What is a soft credit check?
We want to give you the lowdown on soft credit checks and how they work at Flexcar. A soft credit check is an inquiry into your credit score that has no impact…
What are the rules and restrictions?
The most commonly asked questions about restrictions: Cars provided by Flexcar cannot be used for any ride-hailing or ridesharing services such as Uber, Lyft…
Rideshare and food delivery exclusion FAQs
Section 4.3 of the Flexcar Membership Agreement lists rideshare and food delivery services as prohibited uses for your Flexcar. Please note that there are no…
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